Virgin airlines are wonderful and the website is amazingly easy to navigate.
Lufthansa on the other hand...
Well here's my story.
I have been trying to redeem miles from flying to New Delhi this past summer.
So I created a "miles and more" membership when I got back.
The website gave me a temporary membership number, and said I would receive my PIN number in the mail after the first "mile" was earned.
Unfortunately, this was after my miles were taken...
All to say it has left me in a fix.
Yes, this was back in May - over six months ago.
I lose patience with the website and tell myself I will go back and try again later, somehow thinking things will be different.
...
Well, I guess I will try again later.
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